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Hernon, Peter; Author
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Hernon, Peter; Author
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Assessing service quality: satisfying the expectations of library customers
by
Altman, Ellen; Author
,
Hernon
,
Peter
;
Author
Published 2009
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The next library leadership: attributes of academic and public library directors
by
Hernon
,
Peter
;
Author
,
Powell, Ronald R; Author
,
Young, Arthur P; Author
Published 2005
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Related Subjects
Academic libraries
Academic library directors
Administration
Libraries and readers-United States-Evaluation
Library directors
Public libraries
Public services (Libraries)-Evaluation
Public services (Libraries)-United States-Evaluation
United States
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