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01620nam a22002537a 4500 |
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20151215130052.0 |
| 008 |
100303t xxu||||| |||| 00| 0 eng d |
| 100 |
|
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|a Lovelock, Christopher
|9 2248
|
| 245 |
|
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|a Service Marketing
|b people, technology strategy/4e
|
| 250 |
|
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|a 4th ed
|
| 942 |
|
|
|c TB
|6 _
|
| 260 |
|
|
|a New Delhi
|b PEA
|c 2001
|
| 999 |
|
|
|c 111487
|d 111487
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144388
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|p SMST12482
|r 2010-03-03
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144389
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|l 4
|p SMST12483
|r 2012-12-05
|s 2012-10-01
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144390
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|p SMST12484
|r 2010-03-03
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144391
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|l 2
|p SMST12485
|r 2012-02-14
|s 2012-02-06
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144392
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|p SMST12486
|r 2010-03-03
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144393
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|l 2
|p SMST12487
|r 2013-05-27
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|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 144394
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|p SMST12488
|r 2010-03-03
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
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|2 ddc
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|6 _
|7 0
|9 144395
|a SMS
|b SMS
|c GEN
|d 2010-03-03
|l 2
|p SMST12489
|r 2013-01-18
|s 2013-01-18
|w 2010-03-03
|y TB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
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|6 _
|7 0
|9 144396
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|
| 952 |
|
|
|0 0
|1 0
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|4 0
|6 _
|7 0
|9 144397
|a SMS
|b SMS
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|p SMST12491
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| 952 |
|
|
|0 0
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|9 144398
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|l 1
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|r 2011-05-15
|s 2010-11-03
|w 2010-03-03
|y TB
|