Tourist customer service satisfaction: an encounter approach

Bibliographic Details
Main Authors: Magnini, Vincent P; Author, Noe, Francis P; Author, Uysal, Muzaffer; Author
Format: Printed Book
Published: New York, Routledge 2010
Series:Routledge advances in tourism
Subjects:
Hospitality industry-Management
Tourism-Management
Description
Item Description:Francis P Noe, Muzaffer Uysal and Vincent P Magnini
Includes bibliographical references and index
ISBN:978-0-415-57804-2

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