LEADER 01162nam a22002297a 4500
082 |a RT 332.17  |b Q4 
100 |a James Vallavanthara, Researcher  |9 12207 
100 |a Sundaresan, P K, Guide  |9 12208 
245 |a Customer service in State Bank of Travancore:  |b a comparative study with Federal Bank Ltd/  |c James Vallavanthara; Guided by Dr P K Sundaresan 
260 |a Kottayam:  |b Mahatma Gandhi University,  |c 2014 
300 |a 295p 
504 |a Includes bibliographical references 
650 |a Thesis(Ph.D)-Commerce  |9 11559 
650 |a Dissertations, Academic(Ph.D)  |9 12209 
650 |a Banks and banking-Customer services  |9 12210 
650 |a State Bank of Travancore-Customer sevices  |9 12211 
650 |a Federal Bank-Customer services  |9 12212 
710 |a Mahatma Gandhi University, Kottayam  |b Department of Commerce and Research Centre, St. Albert's College, Ernakulam  |f 29-09-2014  |k Thesis  |9 12213 
856 |u http://www.mgutheses.in/page/?q=T%202520&search=&page=1&rad=acc 
942 |c THES 
999 |c 63355  |d 63355 
952 |0 0  |1 0  |4 0  |5 1  |6 RT_332_170000000000000_Q4  |7 1  |8 THES  |9 55191  |a MGUL  |b MGUL  |c REF  |d 2014-12-27  |l 0  |o RT 332.17 Q4  |p T02520  |r 2014-12-27  |w 2014-12-27  |y THES