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Customer relationship management: concepts and cases/

Bibliographic Details
Main Author: Alok Kumar Rai
Format: Printed Book
Published: New Delhi: PHI Learning Pvt Ltd, 2014.
Subjects:
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100 |a Alok Kumar Rai  |9 33502 
245 |a Customer relationship management:   |b concepts and cases/  |c Alok Kumar Rai. 
260 |a New Delhi:  |b PHI Learning Pvt Ltd,   |c 2014. 
300 |a 501p. 
504 |a Includes index. 
650 |a Customer relations- Management.  |9 8968 
942 |c BK 
999 |c 75281  |d 75281 
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