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|a 658.830
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|a Parasuraman, A.
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245 |
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|a Marketing research /
|c A. Parasuraman ..et. al.
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250 |
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|a 1st ed.
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260 |
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|b Biztantra,
|c 2004.
|a New Delhi :
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300 |
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|a xxiv, 683 p.
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