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Total quality management/ Poornima M. Charantimath
Total Quality Management(TQM) is an approach to business that looks critically not only at the products and services a company provides in relation to the process it employs to create them but also at the work force, to ensure that output fully satisfy customer requirements. this book is designed t...
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| Format: | Printed Book |
| Language: | English |
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New Delhi, India:
Dorling KIndersley (India),
2011.
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