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| LEADER |
00622nam a2200193 4500 |
| 020 |
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|c 150
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| 082 |
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|a 658.81CRM DAS
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| 100 |
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|a Dastoor, B N
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| 245 |
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|
|a Customer satisfaction delight : the success mantra of the 21st century
|c Dastoor, B N
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| 250 |
|
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| 260 |
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|a Excel Books Pvt.Ltd
|c 2008
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| 300 |
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|a 127 p
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| 490 |
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| 500 |
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| 590 |
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|a Modern Book Centre
|b MBC-0131/13 dtd 02/05/2013
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| 650 |
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|a Customer relations management-- CRM
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|c BK
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