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  1. 1
    Data mining: modeling data for marketing, risk & CRM
    by Rud, Olivia Parr
    Published 2007
    Printed Book
  2. 2
    Customer Relationship Management : Concepts and Tools
    by Buttle,Francis
    Published 2009
    Printed Book
  3. 3
    Customer Relationship Management : Perspectives from the Marketplace
    by Knox,Simon
    Published 2009
    Printed Book
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