Customer relationship management : emerging concepts, tools and applications /

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Bibliographic Details
Main Author: Sheth, Jagdish N.
Other Authors: Parvatiyar, Atul, Shainesh, G.
Format: Printed Book
Language:English
Published: New Delhi : MGH, 2001.
Edition:1st ed.

University of Calicut

Holdings details from University of Calicut
Call Number: 658.812 SHE/C
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